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FAQs Who is CollegeJersey.com? CollegeJersey.com is the premier source of college game worn and team issue jerseys on the Internet. We are headquartered in Coral Gables, FL. How long will it take to receive my order? Game Used orders with UPS Ground delivery will ship within two business days. If you would like your order to be shipped the same day via UPS Ground, there is a $5.00 service fee. Game Used orders with UPS 2nd Day or Overnight shipping placed before 1pm EST M-F will ship the same day. Orders placed after 1pm EST M-F will ship the following business day. New Merchandise will ship as soon as the items are available, please email us at  for details. The total time to receive your item will depend on the type of shipping you selected for your purchase. For more information on shipping options, click here. Can I request a certain team or player? Please do!! You can email your requests to us at  .Do you have a catalog? At this time, we have a “virtual catalog” which is this website. If you would like to have our entire inventory, just click on THE LIST from there, you can print our entire inventory on your local printer. I received my order and I don’t want it, what do I do? Simply go to the returns section on the site and follow the instructions from there. Why am I charged if an item is placed on backorder? All of the items sold from our site are either in stock or made to order. Thus, if an item is backordered, we will email you as soon as we are made aware. At that time, you certainly have the option to cancel the order at no charge. However, if you choose to wait for the order, the charge on your credit card remains in order to secure the item. Without doing this, your item may not be available. How do I know it is safe to order from your site? Our site is accredited as a GeoTrust authorized site. More than 70,000 companies in over 140 countries employ GeoTrust technology for transaction security, identity verification and trust services on the internet and over wireless networks. To confirm our GeoTrust authorization, click on the GeoTrust graphic below. Can I wash my jersey? If so, do you have a recommendation on how? All jerseys should be washed in cold water. Rinse-water temperature should not vary more than a few degrees from wash-water temperature. Wash with a mild detergent with a pH under 10.0 such as Ivory or Biz. DO NOT USE chlorine bleach, or any form of bleaching agent, whitener/brightener, or laundry booster. Extensive fading and/or color bleeding could result from such use. For best results drying, we recommend hang drying all jerseys. If you must dry more quickly, use the lowest temperature or an "air dry setting". Remove all uniforms promptly from dryer. Excessive hear and/or drying time will cause shrinkage and/or irreparable damage to the lettering and graphics. Do not dry clean any uniforms. How can I best store my game used jersey? Make sure the jersey is completely dry if just washed. Store in a cold dry area protected from sunlight and fluorescent light to prevent mildew and yellowing |
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